Support
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Help with an Etsy order
Contact RATIONORA through Etsy with your order details, product name and a description of the issue.
Visit the RATIONORA Etsy shop ↗Which working format should I use?
Choose Excel or Google Sheets according to your preferred application. They are separate formats and do not sync automatically. Follow the instructions included with your purchase.
Where are the setup instructions?
Use the instructions supplied with your product. For missing files or access issues, contact RATIONORA through your Etsy order.
Where can I find the license and refund information?
Review the terms in your Etsy listing and purchase materials. Visit the License and Refund Policy pages for the current site status.
Something else?
For general enquiries or questions not related to an existing Etsy order: